TERMS & CONDITIONS
Terms & Conditions
Welcome to Gursattva. By using our website and purchasing our products, you agree to the following terms and conditions.
1. Product Information
We strive to provide accurate product descriptions, images, and pricing. Minor variations in color, texture, or appearance may occur as our jaggery products are made from natural ingredients.
2. Orders & Payments
All orders are subject to availability and confirmation. Payments must be completed through our secure payment gateways before order processing.
3. Shipping & Delivery
We aim to deliver orders within the estimated timeframe. Delivery times may vary depending on location, courier services, and unforeseen circumstances.
4. Returns & Refunds
Returns and refunds are accepted only for damaged, defective, or incorrect products reported within 48 hours of delivery with supporting images.
5. Product Storage
Customers are advised to store jaggery products in a cool, dry place away from direct sunlight to maintain freshness and quality.
6. Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Gursattva and may not be copied or reproduced without permission.
7. Limitation of Liability
Gursattva shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
8. Privacy
Customer information is collected and used only for order processing, customer support, and improving our services. We do not sell or share personal information with unauthorized third parties.
9. Changes to Terms
Gursattva reserves the right to modify these Terms & Conditions at any time without prior notice.
10. Contact Us
For any questions regarding these Terms & Conditions, please contact us through our website’s Contact Us page.
